Warranty & Return Policy

We are dedicated to providing you with responsive customer service and complete satisfaction with our products. 


With all our dash cam products (HainaTech Official Online Store), we provide a 30 day return policy (Refund or exchange within 30 days from the date of delivery.), as well as a 12 month warranty which covers product malfunctions. Product malfunctions covered by our warranty must not be caused by physical or liquid damage. 


If you're not ready yet, check out our Help Center page before sending a warranty request. If Help Center does not resolve your issue, please use the form below and we will contact you as soon as possible.

Submit a Request